MITIGATION PLANNING
Generic planning tasks (add specific actions task as needed) | Completed Y/N |
Identify minimum resource requirements | |
Identify that critical supplies are in stocks, and get alternative vendors as a backup | |
Contact critical vendors to their contingency plans in place. | |
– Identify alternative material resources | |
– Identify alternative human resources | |
– Identify alternative service provider | |
Identify alternative Internet providers cable, hot spot, satellite | |
Identify all service providers and vendors: domain host, website host, email provider, phone, video chat, advertisement. | |
update all contracts and expiration dates | |
Stop all unessential travel | |
Always use more than 1 vendor, on a regular basis for critical services and materials | |
Identify interdependencies between businesses, units, services, and organizations, to ensure service delivery can be maintained | |
Identify tasks that support business-critical functions | |
Identify all business-critical services and tasks that must continue during a disruptive event | |
Determine potential impact if demand increases or decreases on your services and plan to adjust as needed. | |
Determine the potential impact of a disruptive event such as Coronavirus pandemic, on your business-related travel | |
Staff Issues (add specific actions task as needed) | |
Identify all key members of your business in critical roles | |
Prepare a skills matrix to identify transferable skills to other members of staff | |
Provide and maintain cross-training regularly | |
Provide cyber security awareness training | |
Document all critical operational and business processes | |
Review IT’s Service level agreement for infrastructure, availability, and responsibilities | |
Staff Issues – remote work | |
Identify which staff could operate from home | |
Test all remote access to your business | |
Update policies with HR on BYOD, Benefits, sick days, insurance, paydays | |
Set clear expectations on weekly/daily deliverables, meetings,s and hours of operations | |
Schedule virtual weekly/daily meetings to update the status of projects | |
Implement a contact list for all staff that includes phone, email, addresses & social media | |
Implement a clear communication path via a company website, phone, text, and social media pages. | |
Coordinate with IT Services regarding Hardware, Software, email, security, training, laptop loaners, and BYOD. | |
Prepare Matrix of IT critical equipment required for daily task | |
Document Management | |
Coordinate with IT Services to set up cloud shared services access to key documents anytime and anywhere. SharePoint, Google Cloud, AWS | |
Ensure key documents are stored cloud shared services. Prepare a list of key documents | |
Add role-based security to documents directories, enable version control | |
Ensure key documents are regularly backup | |
E-Mail Management | |
Coordinate with IT Services to set up cloud base email for all users. (0365 or Gmail) | |
Establish backup and spam policies for all emails | |
Communications | |
Establish secure contact list on company web site, social media pages, IM | |
Service planning tasks | |
Identify services and processes that could be stopped or decreased during disruption | |
Identify resources and staff that can be reallocated to switch between non-critical and critical task |
BUSINESS CONTINUITY CHECKLIST